Customer story · Fine teas · boutiques and e-commerce
Illustrative customer story
Maison Infuse
Local feedback
Reviews across stores and online
Overview
The starting point
Maison Infuse blends rare teas sold online and in boutiques. Online scores lagged the in-store experience — and "near me" searches sent customers elsewhere.
Challenge
What had to change
Boutique teams had no review routine, Google profiles sat stale, and the e-commerce catalogue lacked the blend-by-blend proof connoisseurs expect.
Approach
What Starproof deployed
Per-store QR collection, a ranked store locator, and blend pages enriched with tasting-note reviews. Managers reply locally; HQ benchmarks all boutiques weekly.
"From harvest to cup, reviews guide our blends and our boutiques."Claire V. — Retail & Digital Director, Maison Infuse
Workflow highlights
QR collection in every boutique
A store locator ranked by live feedback
Local replies from boutique teams
Tasting-note reviews on blend pages