Customer story · Table-tennis equipment
Illustrative customer story
Spinmaster Tables
Product insight
Reviews across the catalogue
Overview
The starting point
Spinmaster Tables designs competition-grade tables. Premium prices demanded premium proof — but product pages carried barely a dozen reviews each.
Challenge
What had to change
High-consideration buyers hesitated at checkout: few reviews, no photos, and competitors with louder social proof. The team needed volume fast without sacrificing authenticity.
Approach
What Starproof deployed
Automatic post-delivery requests with photo prompts, Q&A on key products, and Google syndication. The AI Agent drafts replies; the team validates in minutes each morning.
"Starproof reviews prove the quality of our products throughout our catalogue."Hugo D. — E-commerce Manager, Spinmaster Tables
Workflow highlights
Timely post-delivery review requests
Photo reviews showing products in use
A reply workflow the team validates daily
Insights shared across the catalogue